I’ve hesitated in going public with this, because I was so willing to resolve things and I’ve bent over backwards to accomodate someone. But my patience is gone now.
On November 30th, I contacted Cherry over at Web Divas after a referral from a friend. I needed a design for my 3 day website and I liked her work. We chatted a bit via email about the price ($200) and what would be included – and I was pretty excited about proceeding. At that time, she never mentioned there being a wait to start working on my site.
On Dec. 5th, I sent Cherry $200 via Paypal for her services. I didn’t hear from her, so I waited, and contacted her again. She said she had the flu when she did email me 2 days later, and also said that Steve (the guy who was doing my custom artwork) would not be around to start my artwork until after Dec. 17th. One Dec. 12, Cherry informed me of there being a queue of work ahead of me for her end of things also. I was not informed in advance that there was a queue and not told that there would be any delays in working on my site.
Once Steve returned, I began to work directly with him on my artwork. On January 10th we agreed on a design, and he said he would send it to Cherry. I have not heard from her, despite sending 2 emails and confirming with Steve that he sent her the artwork.
Cherry was very responsive and quick to reply to me before I paid, but since then, I’ve been disappointed with the turn around time and lack of communication.
My next step was to email all of the other divas….which I did, last week. No response. I tried to file a complaint with Paypal and I’m stuck there because it’s been more than 45 days. In my email to all the Web-Divas, I even offered them the choice to not pay me back if someone else would simply finish the design for me. Nothing.
You know, screwing me is one thing – but screwing me when it’s a site for CHARITY?? I’m so disappointed. It hurts to put your faith in someone to do something and end up with nothing to show for it. I’ve offered her plenty of time, and chances to work with me. I offered the rest of her team a chance to make up for her mistakes. Nothing.
So here I am – almost 2 months later, $200 poorer, and nothing to show for it.