This RAZR phone we got from InPhonic is ca-ca. Don’t ever, EVER be fooled by a too good to be true phone deal. True, the phones WERE free, but what good is a phone that doesn’t work right? I can’t send pictures, I can’t text anyone - I can only make calls. And a cell phone that only makes phone calls is no fun at all. I’m going to get my phone from a legit company next time, and I’m eyeballing the Motorola K1. I love the design! Actually, I love all of the phones in the Motorola line-up - I’m sure I’d love my Razr if it worked properly with my Cingular account. It’s nothing Motorola did, it’s what the 3rd party who sold us the phone did.