I finally investigated my digital camera problem with Kodak this week. They have a neat little interactive diagnostic on their site, so I was able to select my issue (lens won’t stay open) and it told me that it would be $105 to repair my camera. Of course, my camera is just a few months out of the 12 month warranty period. They base the estimate on the problem I submitted, and it doesn’t include shipping or tax. If they fix it for less, then they’ll charge me less of course.

They also offer a digital trade in program. I can choose a factory-reconditioned camera that’s a newer model than mine and send them my old one in trade. Of course, I still have to pay a big chunk of change. For the best camera, they want me to pay $279. Ridiculous, considering the camera they’re sending me in return costs only $299. What’s the point of sending my broken camera in for trade?

I don’t know if there is anyplace locally I could take the camera to be fixed. We bought it from Circuit City, so I plan on calling there to ask them what they recommend. Jim suggested if it was going to cost too much to repair the camera that we just buy a new one - I don’t mind that at all, I just want to make sure I can’t get this one fixed for less than $105 first.

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